Seeking: Front Desk Receptionist/Administrative Assistant

Bonaldi Aesthetics and Dr. Louis Bonaldi are seeking an individual with exceptional customer service skills, great organization and a warm, professional personality to join our team. Our front desk staff serves as the face of our practice and is a very important role that requires a friendly, attentive demeanor and extraordinary organization.

Education and Experience:

• Minimum high school diploma
• 5 years minimum working experience
• Experience in a customer service position
• Receptionist experience preferred
• Medical office experience preferred
• Strong computer skills
• Exceptional phone skills

Essential Skills and Abilities:

• Superior interpersonal, communication and listening skills
• Ability to convey a positive attitude in all dealings with others, whether patients or staff members
• Appropriate sense of discretion in dealing with varied and sometimes difficult situations
• Is friendly and compassionate with patients, cares for patients as one would wish to be treated
• Conveys enthusiasm
• Demonstrates neat and orderly work habits
• Takes initiative to solve problems and complete projects
• Presents professional decorum at all times
• Able to keep calm and prioritize in a busy environment
• Trustworthy

Responsibilities:

• Answers phone in a friendly, helpful manner, directs calls appropriately.
• Greets patients upon arrival, determines needs and ensures paperwork and details of appointment are in order and up to date
• Make appointments for multiple providers, enters bills and payments utilizing medical management software Nextech
• Assists patients at check out, collect fees, schedule follow up appointments
• Maintains organized patient files, pull charts and refile.  Exceptional attention to detail to ensure proper medical chart filing protocol is followed
• Reviews and distributes correspondence
• Maintains proper opening and closing procedures
• Keeps an inventory of office supplies and reorders as necessary
• Monitors waiting room for cleanliness, keeping magazines and brochures stocked and ordered
• Performs other duties and assumed various responsibilities as needed

Days/hours:

Monday-Thursday 9:00-5:00/Friday 9:00-12:00 (somewhat flexible)

Compensation and Benefits:

$17-$22/hr. depending on experience, plus the opportunity for performance bonuses.  Benefits package includes paid holidays and paid time off, health and dental insurance and 401K plan.

How to Apply:

Interested applicants email your resume which MUST include a cover letter to be considered for the position to Lisa Skogerson, Practice Manager, LisaS@bonaldimd.com or fax to 775 828-7449.